Process
Tobin Scientific Process = 3 steps
minimize risk and reduce cost
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Pick up Freezer |  |
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Transport | |
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Deliver |
Process
avoid conventional process = 8 steps
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Customer packs samples in wet or dry ice |
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Samples transferred to courier truck for airport delivery |
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Courier unloads onto airport cargo area |
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Airline personnel load samples onto plane |
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Upon arrival, airline personnel offload samples from plane to cargo area |
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Second courier picks up at airport cargo area |
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Samples are delivered to destination loading dock |
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Customer is responsible for unloading samples into freezer. Customer must have freezer up to temp for arrival |
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